Topic: Updated Information: Canberra Raiders COVID-19

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Updated Information: Canberra Raiders COVID-19
« on: March 26, 2020, 09:49:49 AM »
Due to the Coronavirus pandemic (COVID-19) and the suspension of the 2020 Telstra Premiership, the Canberra Raiders administration will be closed from Friday March 27 until further notice.

The club is awaiting direction from the NRL and Government heads to determine a time when the competition can re-commence. Consequently, the club is ceasing all trading and is closed for business. Administration staff have been stood down indefinitely, this extends to the Canberra District Rugby League operations also.

The Huawei Raiders Centre and Raiders HQ in Bruce will be closed from Friday, with all phone, email and club communications unavailable during this period.

The club will communicate information as it comes to hand via the club website www.raiders.com.au and social media channels, but this will only be to relay any updated information surrounding the COVID-19 situation and/or the Telstra Premiership Season. The club does not have the capacity at this time to send through fan engagement content or to respond to any questions or requests through these channels.

Below is a list of Frequently Asked Questions which may be helpful for you at this time.

The NRL  has also set up an FAQ page

Canberra Raiders FAQ’s and Information

Membershipand Ticketing

Q – Can I get compensation for my membership?

A – With the 2020 Telstra Premiership Season suspended until further notice, and the actual rollout of the current competition unknown, we ask Club members to stay patient and wait for further direction regarding compensation (if any). We are not able to make a call on your membership compensation (if any) currently as the impact of the COVID-19 pandemic is unprecedented and unpredictable. Rest assured we will be transparent and act in the best interest of our members moving forward. Please ensure your contact details are up-to-date and keep an eye on the usual channels for more information on your membership.  

Q – Will my part payments still be deducted?

A – Part payments will be paused from the April scheduled payment until the season recommences.

More: https://www.raiders.com.au/news/2020/03/26/updated-information-canberra-raiders-covid-19/